Support
Send a note to the case desk.
Questions, broken alibis, payment mysteries, or odd behaviour from the app: we can help.
Contact support
We answer by email.
Email us directly and we will get back to you as soon as possible, usually within 1-2 business days.
Email contact@murderatmine.comYou can also contact us inside the app from Account, then Contact Us.
What we can help with
- Creating or joining a game
- Game codes, lobby issues, and missing players
- AI-generated mystery content
- Account access and sign-in problems
- Payments, receipts, refunds, and purchase questions
- Bug reports or unexpected app behaviour
Before you write
A few details help us find the right file quickly. Please include anything below that applies to your question.
- The email address on your Murder At Mine account
- Your game code, if the question is about a live or recent game
- Your device model and iOS version, if the app is misbehaving
- A short description of what happened and what you expected instead
- A screenshot or receipt, if it helps explain the problem
Accounts and privacy
You can ask us to help with account access, data questions, or account deletion. These links may also help.